Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different Service-level options featuring different response times and coverage windows, as well as between several coverage periods, to address your specific service needs. Optional preventative maintenance will help the Customer avoiding problems through the timely replacement of maintenance kits.

Your data center is the engine that powers your entire business. Keep it running at peak performance with reliable, top-notch support from Maxine solution (P) Ltd. Build a unique support plan to meet your data center needs. Whether you have a global IT department or a limited staff, Maxine can help you save money and optimize your complex IT environment. Features include

Because data is the heart of the enterprise, it's crucial for you to protect it. And to protect your organization's data, you need to implement a data backup and recovery plan. Backing up files can protect against accidental loss of user data, database corruption, hardware failures, and even natural disasters. At Maxine we ensure you to provide a reliable and robust backup plane to protect your data from these disasters.

We provide various backup planes such as :-

We offer an intelligent real-time network operations center (NOC) monitoring services customized to meet the needs of both Medium and small enterprises . We manage operations of your network, 24 hours a day, 7 days a week, 365 days a year by our team of Cisco Certified Professional.

Our NOC Engineers have specialization in VoIP and related services. We configure, monitor and manage network. Perform routing and switching related operations, Maintain documentation for every activity performed related with network. Pro-actively monitor network and system performance. Analyze traffic and trends and escalate areas of concern to the network design authority. Through pro-active and systematic review, discover problem areas which could negatively impact system performance or customer satisfaction.

Our NOC Service Desk is fully staffed at all times. It offers proactive network health monitoring and trouble ticket creation/coordination. Perform network surveillance 24/7, respond to network-reported and customer-reported problems and manage problem resolution (using Trouble-Tickets). Take ownership to ensure that all problems are resolved in a timely and efficient manner. Coordinate with suppliers and customers to expedite problem resolution.

Managing Vendor and Customer Rates, Optimizing cost by applying Least Cost Routing principle. Troubleshooting network related issue using soft phone, Co-coordinating with Vendor and Customer for live testing, generating traces, provide timely updates in the form of statistics and reports.

Maxine Solution is a company providing accredited and certified training courses and workshops for staff within a variety of work place settings predominately in the IT sector. Maxine is passionate about creating a skilled and competent care workforce, able to meet the challenges the sector faces. Offering a wide range of support to a variety of establishments providing IT support across India, and help employers develop the skills and knowledge of their staff.

A variety of training courses are available to meet all your legislative needs. All training meets required standards. We do good practice in meeting the essential standards of quality and in delivering positive outcome.

The firm provides businesses with a professional training service and has its own training rooms. The expert staff helps clients increase revenue by better trained staff and protecting them against law suits. The service is intended to be cost effective every time.

The company supplies a comprehensive range of training courses, featuring mandatory, violence in the work place. Training can be tailored to suit your business, the products are designed for the individual and group and can help keep costs down and maximize staff and customer retention. The products are available from IT Training venues or at your workplace.

Preventive maintenance is a schedule of planned maintenance actions aimed at the prevention of breakdowns and failures. The primary goal of preventive maintenance is to prevent the failure of equipment before it actually occurs. It is designed to preserve and enhance equipment reliability by replacing worn components before they actually fail. Preventive maintenance activities include equipment checks, partial or complete overhauls at specified periods, oil changes, lubrication and so on. In addition, workers can record equipment deterioration so they know to replace or repair worn parts before they cause system failure. Recent technological advances in tools for inspection and diagnosis have enabled even more accurate and effective equipment maintenance. The ideal preventive maintenance program would prevent all equipment failure before it occurs.

Our key focus is to optimize your performance and avoid unexpected costs of repair Maxine offers professional assistance ensuring that all customers obtain optimum benefit of their investment in terms of equipment and service solutions. Any service agreement is compiled individually in close cooperation with the customer and according to the need of each organization. We continuously provide training, tools and support program to make sure that your technocrats are kept up-to-date with the latest technical knowledge required to serve and reduce possible downtime.

Our experienced IT hardware specialists ensure 'end-to-end' resolution to your problem related to IT systems. The AMC service contract includes regular maintenance for all systems and adhoc requests. We sort out all problems through quick remedial process. Here are your AMC service benefits: